Wednesday, August 26, 2009

Worst Data Card Service in India

Worst Data Card Service in India
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Service Providers
1. Idea Cellular - NetSetter
2. Reliance - Netconnect
3. TataIndicom - Photon
4. Airtel Data Card
5. BSNL Data Card
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Service Ratings
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Idea NetSetter
USB Modem Cost : Rs. 2490/- SIM Charges: Rs. 299/-
Monthly Rent: Rs. 299- Rs. 849/-
Promised Data Speed: 236.8kbps
Actual Tested Data Speed: 48kbps
Promised Transfer Rate : 25-29.6 KB/sec
Actual Transfer Rate: 4-6KB/sec
Activation Time: 1 day
Verification Process: 2-15days
Service Blocked in 2 days for unkown reasons for most of the customers
Reactivation & Reverification Process : 5-10days
Customer Care Service : Pathetic
Customer Care Hold time : 1 min to infinity
My Idea Executive Service & Attitude:
Before Sale :Good
After Sale : Pathetic (even worst then govt. offices)
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Reliance - Netconnect
USB Modem Cost : Rs. 1990/- SIM Charges: Rs. 299/-
Monthly Rent: Rs. 174- Rs. 1500/-
Promised Data Speed: 144 kbps
Actual Data Speed: 100kbps
Promised Transfer Rate : 15-18KB/sec
Actual Transfer Rate: 12-14KB/sec
Activation Time: 1 day Verification Process: 2days
Customer Care Service : Good
Customer Care Hold time : 1 min
Reliance Executive Service & Attitude:
Before Sale :Good
After Sale : Average
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TataIndicom - Photon
USB Modem Cost : Rs. 2500/- SIM Charges: Rs. 299/-
Monthly Rent: Rs. 150/- Rs.799/-
Promised Data Speed: Upto 153.6 kbps
Actual Tested Data Speed: 125kbps
Promised Transfer Rate : 15-19.2 KB/sec
Actual Transfer Rate: 12-15KB/sec
Activation Time: 1 day Verification Process: 2-3days
Customer Care Service : Average
Customer Care Hold time : 1 min
Tata Indicom Executive Service & Attitude:
Before Sale :Good
After Sale : Average
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Airtel Data Card
USB Modem Cost : Rs. 3000/-(approx) SIM Charges: Rs. 299/-
Monthly Rent: Rs. 49- Rs. 999/-
Promised Data Speed: 144 kbps
Actual Tested Data Speed: 112 kbps
Promised Transfer Rate : 15-18KB/sec
Actual Transfer Rate: 12-14KB/sec
Activation Time: 1 day
Verification Process: 2-3days
Customer Care Service : Average
Customer Care Hold time : 1 min to 5 min
Airtel Executive Service & Attitude:
Before Sale :Good
After Sale : Average
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BSNL Data Card
USB Modem Cost : Rs. 1680 /- SIM Charges: 3 Months Advance Rental
Monthly Rent: Rs. 350-650/-
Promised Data Speed: up to 144 Kbps.
Actual Tested Data Speed: 128kbps
Promised Transfer Rate : 15-18 KB/sec
Actual Transfer Rate: 14-16KB/sec
Activation Time: 1 day
Verification Process: 2-15days
Customer Care Service : Average
Customer Care Hold time : 1 min to infinity
BSNL Executive Service & Attitude:
Before Sale :Average
After Sale : Average(govt. offices)